Shipping policy

Shipping & Delivery Policy

Digital Products — Instant Delivery

All products sold at Lelloucha Crochet are digital crochet patterns delivered as downloadable PDF files. No physical items are shipped.

How You Receive Your Pattern

After completing your purchase, you will receive your pattern instantly through two methods:

1. Instant download — A download link will appear on the order confirmation page immediately after checkout
2. Email delivery — You will also receive an email with your download link at the email address provided during checkout

Download Tips

• Make sure to enter a valid email address at checkout
• Check your spam or junk folder if you do not see the confirmation email
• Download links do not expire — you can access them at any time from your order confirmation email or your account page
• Patterns are in PDF format and can be opened on any device (computer, tablet, phone)

Available Languages

Our patterns are available in English, French, and Italian. Please check the product description for the specific languages included in each pattern.

Trouble With Your Download?

If you experience any issues accessing or downloading your pattern, please contact us at [email protected] and we will resolve it promptly. We typically respond within 24 hours, Monday through Friday.

No Physical Shipping

Since all our products are digital, there are no shipping costs, no delivery delays, and no customs fees. You get your pattern instantly, anywhere in the world.

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